AURSINC CUSTOMER SUPPORT: Ensure Valid Email Format for Timely Support

Recently, some customers have contacted us regarding product issues, and we would like to draw your attention to the email format. Upon receiving your inquiry, we will reply via email within 24 hours. If you do not receive a response, please feel free to resend your inquiry—we may have missed it or not received it initially. Thank you for your understanding and support.

Additionally, we occasionally encounter the following situation: the recipient's email address is non-existent or incorrect. This may occur due to typos in the email address or the address simply not existing. Such issues prevent us from sending emails and thus hinder us from providing effective support. For this reason, we kindly ask all of you to pay attention to the accuracy of your email format, ensuring that we can contact you effectively.

Furthermore, if you have any comments or suggestions, please feel free to let us know at any time. We will use this feedback to make better improvements and strive to provide better products and services for all of you.